Shipping restrictions and prohibited items

Prohibited for delivery to the Middle East:

  • Pork and anything made from it: meat, lard, bacon, ham, offal
  • Pork gelatine in the composition: gummy vitamins and marmalade, capsules, marshmallows, crisps, sauces, baked goods
  • Meat and meat products without halal certification
  • Food and drinks containing alcohol: liqueur chocolates, vanilla extract, wine-based sauces
  • Adult goods: sex toys, pornography in print and digital form
  • Gambling items: roulette, poker sets and chips, slot machines, lottery tickets
  • Counterfeit goods and brand replicas
  • Second-hand clothing and footwear
  • Used and retreaded tyres
  • Materials offensive to Islam and political campaign materials

Additional prohibitions in Saudi Arabia:

  • Religious items of non-Islamic faiths: crosses and crucifixes, Buddha figurines, icons, tarot cards
  • Goods of Israeli origin and goods from Israeli-owned companies
  • Smartwatches, camera glasses, AR and VR headsets with covert recording without CST approval

These items apply to Saudi Arabia only. They do not apply in the UAE and other Gulf countries.

Restrictions in the Middle East:

  • Vitamins and supplements only in personal quantities: up to 267 dollars per package and no more than 1-2 packs of the same item
  • In Saudi Arabia electronics, cables and chargers, home appliances, toys with electronics, gadgets and lighting require SABER certification. Without it we ship personal quantities only

Battery restrictions:

  • No more than two devices with batteries, like a laptop, phone, tablet, or wireless headphones, per package.
  • Only factory kits are allowed: device plus one main battery plus one spare battery.
  • Loose batteries, including Li-ion, NiMH, and others, are prohibited.
  • Batteries over 100 W (5.0 Ah) are prohibited.
  • Power banks are allowed only with the device they're intended for. Without the device, they're prohibited.
  • RC models with Li-Pol batteries are prohibited.

Important: even compliant packages with rechargeable batteries are sometimes returned, for example by USPS or FedEx.

Fully prohibited in any package:

1. Rechargeable batteries and batteries:

  • Loose batteries of any type.
  • Batteries over 100 W (5.0 Ah).
  • Power banks without the main device they're intended for.
  • Radio-controlled models with lithium-polymer batteries.

2. Weapons, military, and related goods:

  • Weapons, including airsoft guns, their parts, ammunition, and components.
  • Any knives, including kitchen knives.
  • Thermal imagers, night vision devices, optics.
  • Dual-use military or near-military gear: radios, first aid kits, gas masks, military electronics.
  • Any army-related goods, including pouches, tools, parts, and accessories.

3. Industrial, navigation, and radio equipment:

  • Industrial equipment, parts and spare parts, controllers, chips, control units.
  • Radar equipment, radars, transmitters, receivers.
  • Marine and aviation navigation equipment, including sonars.

4. Hazardous substances and goods:

  • Matches and pyrotechnics.
  • Aerosols, sprays, paints, bleach, glue, and flammable substances.
  • Products containing alcohol, including antiseptics, vape liquids, perfume, and eau de toilette.
  • Airbags.
  • Dry ice.

5. Alcohol, tobacco, and nicotine products:

  • Alcohol, ethyl alcohol, beer.
  • Tobacco products, smoking mixtures, electronic cigarettes, squonk boxes.
  • Any products containing nicotine.

6. Narcotics and restricted substances:

  • Narcotics, psychotropic substances, and precursors.
  • Nootropics and neurostimulants.
  • CBD and any products containing it.

7. Medicines and medical goods:

  • Medicines of any kind, including painkillers, hormonal medicines, and syrups.

8. Financial and personal documents:

  • Money, currency, money transfers, bonds, securities, checks, cards, lottery tickets.
  • Passports, IDs, and any personal documents.
  • SIM cards.

9. Other prohibited categories:

  • Car tires, bicycle tires, and all types of tires when shipping on CDEK plans: SuperFast, FastBox, Express, CDEK BY ONE, CDEK BY COMBO, CDEK BY COMBO Courier, CDEK KZ COMBO Courier, CDEK KZ COMBO, CDEK KZ ONE. Tires that are part of a fully assembled vehicle (bicycle, scooter, etc.) are allowed.
  • Radioactive materials.
  • Quadcopters, drones, and parts for them.
  • Perishable goods.
  • Seeds, fertilizers, plants, animals.
  • Cultural valuables, antiques, collectible coins, precious stones, including rough diamonds.
  • Anything banned by postal, customs, and legal regulations, including acts of the Universal Postal Union and the Customs Union.

Each postal service may have its own additional restrictions.

You can review them in the Q&A sections for those services. If you're not sure whether an item can be shipped, we recommend reaching out to our support team before you buy. Send a link to the item right away so support can answer quickly and accurately.

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