How to fill out billing and shipping addresses
Shopping in the USA with delivery to Russia and other countries is easy and fast. Placing an order takes minimal time: just follow a few simple steps.
- Choose and pay for the item in a US online store (if you have a foreign bank card);
- Arrange delivery to the address of a mail forwarding company;
- Once received at the warehouse, arrange shipping to Russia (or any other country you need).
Many shoppers have questions when filling out addresses, since there are two types:
- Shipping address – the actual address where the order will be delivered.
- Billing address – the address linked to your bank card (i.e. the actual address of the cardholder).
While filling in the shipping address usually causes no trouble – you just need to fill in all the fields the same as the sample personal address issued in every client's account on our website, filling in the billing address can raise questions and difficulties. The specifics of filling in addresses is what we'll discuss next.
An example of filling in the shipping address in US stores (you can view it in your personal account):
And to fill in the billing address, you need to use the address listed in the bank agreement for issuing the card. If the card is virtual, you need to use the address listed in the bank agreement for opening a personal account.
So, there are three options in total for filling in the billing address, let's look at each of them:
Filling in a real billing address in a US store
Entering a real Russian billing address when ordering from US online stores in 2025 has become extremely difficult and often results in payment being declined. But if the store still allows this option, don't neglect it. As an example, let's take the store Amazon:
All fields are filled in with the real address – country, city, region, ZIP code, and street with house number. The only thing – you should always provide the US contact phone number we issued you.
Filling in a mixed-type billing address in a US store
If the store's address book does not list the Russian Federation or the country the buyer needs, a mixed-type billing address is entered. In that case: the country and state are entered as American, all other data – your real billing address. If there's an option to specify a Russian state, it's better to do so. The more data that matches your real billing address – the better.
As an example, let's take the store Zappos:
Entering the shipping address instead of the billing address
This option is also possible and may well succeed when placing an order. In this case, all data is filled in the same as the shipping address, but be prepared that the store may request data verification (ask for a scan of your bank agreement), or even – cancel the order.
Let's look at the example of the site 6 p.m.:
Note that situations where the card is foreign but the billing address is Russian are becoming increasingly common, especially for those who use foreign banks (for example, from Kazakhstan, Georgia, Turkey, Kyrgyzstan, etc.) but live in Russia.
What to do if you have a foreign card but live in Russia:
- Enter the billing address that is linked to the card according to the bank's records (even if it's Turkey, Kazakhstan, etc.).
- Do not enter Russia if that is not the address on file with the bank.
- Try to make sure the card's country and the country in the billing address match.
If the store does not accept the country where your card is registered (for example, Georgia), you can try a mixed option:
- Enter the USA as the country.
- Enter the real address (street, city) from the bank agreement – even if it's Russia.
We recommend using the first two options for filling in the billing address for orders in US online stores (options 1 and 2), and only if the order is canceled should you try entering the billing address the same as the shipping address (option 3); for some stores, it is crucial that they match.
