8 June 2026

Updates on data recovery

Data recovery has already reached 30%, and we continue working on it.

We will start shipping packages from today according to the schedule (please keep in mind the time difference between Russia and the USA).

The balance will be restored within 3-5 days. If you don't want to wait - to send a package, please top up your account and contact support; we will refund the funds after the balance is restored.

If your package was issued for delivery via SuperFast and has already arrived at the warehouse, please issue it as FastBox and write about it in the ticket — we will refund the tariff difference within a couple of days. 

If your packages appeared in your personal account under the “Incoming” section and were previously set up for shipment — please create the outgoing package again.

Answers to frequently asked questions you can find via the link.

We will inform you about compensation for the inconvenience after all data has been restored. 

Thank you for your understanding!

The Prostobox.com team

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